Help when your team gets stuck
Remote or on-site troubleshooting for common computer, software, email, printer, and access issues.
Managed IT services
A dependable IT partner for your business.
Rymetrix provides managed IT support for Ontario businesses, including day-to-day user help, device upkeep, security basics, vendor coordination, and practical technology planning. You get a consistent point of contact as your team and systems change.
What is included
Support that covers the day-to-day and the bigger picture.
The exact plan depends on your team, equipment, and priorities. We define what is managed, how support is requested, and which work is treated as a separate project.
Device and software upkeep
Basic maintenance, update oversight, user changes, and a clearer view of the computers your business depends on.
Practical security foundations
Sensible account, access, backup, and device practices sized for your actual operation. Specialized compliance and advanced cybersecurity are scoped separately when needed.
Technology planning
Guidance on replacements, new users, software choices, office changes, and upcoming projects before they become urgent.
Vendor coordination
A technical point of contact who can help communicate with internet, software, and equipment providers.
Choosing the right fit
Managed support is about consistency.
If your need is limited to one setup or repair, project support may make more sense.
Ongoing managed IT
For businesses that want regular support and proactive upkeep.
- A consistent support relationship
- Defined monthly responsibilities
- Planning and recurring maintenance
- Projects quoted separately
One-time technical help
For a specific issue, installation, upgrade, or migration.
- A clearly defined job
- No monthly commitment required
- Useful for businesses and home offices
- Can lead into ongoing support later
A plan you can understand. Before support begins, we clearly define what is included, how requests are handled, and when separate project approval may be needed.
Common questions
Before we get started.
Can you support a growing or mid-sized business?+
Yes. Rymetrix can provide ongoing coverage, handle defined projects, or add capacity alongside an internal team or existing vendors. The scope is shaped around your users, devices, locations, and support needs.
Is support remote or on-site?+
Both can be available. Remote support can be provided across Ontario for many day-to-day issues. Rymetrix is based in Barrie, with on-site work available in Barrie and the surrounding area depending on the work and scheduling.
Do you provide advanced cybersecurity or compliance services?+
Rymetrix can help establish practical security basics. Advanced cybersecurity, regulated compliance, penetration testing, and similar specialized work require a separate scope or specialist.
Is there a public monthly price?+
No. Team size, device count, locations, support expectations, and the current condition of the environment all affect the scope. We recommend the right plan after a conversation.
Ongoing IT support
Give your team one clear place to turn.
Tell us about your business, the technology you use, and where support is falling short.